LEGAL

A few words in advance:

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Skills2Talk takes the protection of your data very seriously. It has set itself the goal of treating your data with the strictest confidentiality.

Skills2Talk will not pass on your data to third parties unless this is necessary for the provision of the services you have requested, there is a legal obligation to do so or you have expressly requested that your data be passed on. Your data will be protected by Skills2Talk against unauthorised access by third parties with the help of efficient technical means of protection.

The following provisions provide you with detailed information on the handling of your data when using our Website.

 

For any questions or suggestions, please contact us by e-mail at skills2talk@gmail.com.

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Legal Notice

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For what purpose do we use your personal data?

At skills2talk, we use the information provided by interested parties to notify them about current courses, offers, events, useful information about Barcelona, and educational content owned by skills2talk, as well as to communicate with them via email or telephone.

To offer products and services according to your interests, we will create a "student profile" based on the information you provide. No automated decisions will be made based on that profile.

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How long will we keep your data?

We will keep the personal data you provide for the duration of the requested services. Unless you request otherwise, we will keep your data for two years after you complete the most recent course.

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What is the legitimacy of processing your data?

The legal basis for processing your data is to help execute the courses and services in which you have expressed interest.

Sending information about courses and services offered by skills2talk is determined by the requested consent. Without this information, we cannot provide optimal services.

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What are your rights when you provide us with your data?

• Interested parties have the right to access their personal data and request the correction of inaccurate data. They may also request the deletion of their data if it is no longer necessary for the original purpose.

• Under certain circumstances, interested parties may request limitations on the processing of their data. In this case, we will only keep the data for the purpose of exercising or defending claims.

• For reasons related to their particular situation, interested parties may object to the processing of their data. PLATZHALTER will stop processing the data unless there are legitimate reasons or the data is necessary for the exercise or defense of possible claims.

• Interested parties have the right to data portability, and PLATZHALTER facilitates this right for interested parties who wish to exercise it.

• They may exercise these rights through the access links available in emails from PLATZHALTER or by emailing PLATZHALTER to request the execution of any of the aforementioned rights. Interested parties may contact the relevant supervisory authority for more information about their rights.

• They have the right to withdraw consent to receive marketing and/or newsletter information at any time.

• They may submit a complaint to the relevant Data Protection Control Authority if they are not satisfied with how PLATZHALTER handles their requests.

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Cookie Policy

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What are cookies?

They are small text files stored on your device when you visit our website. They allow the site to remember your actions and preferences, such as your login information, preferred language, font size, and other display preferences, so you don’t have to re-enter them whenever you return to the site or browse from one page to another.

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How do we use cookies?

At skills2talk, we use cookies for various purposes, including improving the user experience. We remember your preferences to provide a more personalized experience on our website.

• Analyzing website traffic: We use analytics tools to understand how users interact with our site, which helps us improve its functionality and content.

• Advertising and marketing: We display relevant ads and measure the effectiveness of our advertising campaigns.

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Types of cookies we use

• Strictly Necessary Cookies: These cookies are essential for browsing the website and using its features, such as accessing secure areas of the site. Without these cookies, we cannot provide the requested services.

• Performance cookies: These cookies collect information about how visitors use our website. For instance, they track which pages visitors access most frequently and whether they receive error messages from web pages. These cookies do not collect personally identifiable information. All information these cookies collect is aggregated and therefore anonymous. This information is only used to improve the website's performance.

• Functionality cookies: These cookies allow the website to remember choices you make, such as your username, language, or region, and provide enhanced, personalized features.

• Advertising cookies: These cookies deliver adverts that are more relevant to you and your interests. They also limit how many times you see an ad and measure the effectiveness of advertising campaigns.

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Consent

When you access our website, a notice or banner will inform you about the use of cookies and request your consent for their installation. Please note that if you choose not to accept certain cookies, the website's functionality may be affected.

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How to Manage Cookies

You can control and/or delete cookies however you like.

 

For more details, visit aboutcookies.org. You can delete all the cookies already on your computer and set most browsers to prevent new ones from being placed. However, if you do this, you will need to manually adjust your preferences each time you visit a site, and some services and functionalities may not work.

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Changes to the Cookie Policy

Skills2Talk reserves the right to modify this policy at any time. Any changes will be posted on this page.

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Contact

If you have any questions about our Cookie Policy, you can contact us at:

Email: skills2talk@gmail.com

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Privacy Policy 

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1. Clases

1.1 All bookings made online are subject to confirmation by email.

1.2 One class lasts 50 minutes.

1.3 Classes can only be rescheduled if Platzhalter is informed in writing (by email) at least 24 hours and one business day before the scheduled class time. Classes can only be canceled from Monday to Friday. It is not possible to cancel a class scheduled for Monday on Saturday or Sunday.

1.4 If a student does not connect online for a scheduled private class, the teacher will wait 20 minutes. If the student has not connected or shown up within this time frame, the class will be considered lost, and no refunds or rescheduling will be provided.

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2. Payment conditions

2.1 An upfront online payment is required to reserve a class..

2.2 In order to comply with Anti Money Laundering legislation, refunds can only be made and money can only be transferred to the person who booked / paid for the course.

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3. Discounts and Credit Notes

3.1 Discounts cannot be accumulated or combined.

3.2 Discounts and promotional offers are only applicable when communicated to Platzhalter prior to enrollment and cannot be applied retrospectively.

3.3 The purchased course expires 12 months after the start date and cannot be used after this date.​

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4. Expulsion

In the case of a serious disciplinary offense, repeated bad behavior (including a lack of respect towards teachers, other students and school admin staff) or infringement of Spanish law, the student will be expelled from the school. A refund will not be issued in this case.​

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5. Protection of personal data ​

In compliance with Spanish Law 15/1999 of December 13 regarding the protection of personal data, Skills2Talk informs you that the personal data provided in these general conditions will be stored in a database whose liability and responsibility lies solely with Skills2Talk for commercial and operational purposes. By accepting these terms and conditions, you consent to the above use and purposes of the data you provide to Skills2Talk. You have the right to request information about your rights to access, correct, and cancel such information within the terms established by the prevailing legislation.

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6. Other

6.1 Skills2Talk reserves the right to accept students aged 17 or under.

6.2 In the event that damages are caused to third parties, all expenses claimed from Skills2Talk that originate from the aforementioned incident will be charged to the student in question.

6.3 Skills2Talk is not responsible for printing errors or errors in publications by third parties about Skills2Talk.

6.4 Skills2Talk accepts no responsibility for cases of force majeure (as defined by law) or for students’ actions.

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7. Contract

Any booking or payment confirms acceptance of these terms and conditions.

 

8​. Disclaimer

This disclaimer governs your use of our website. By using our website, you accept this disclaimer in full. Accordingly, if you disagree with any part of this disclaimer, you must not use our website.

 

We do not warrant or represent:

• The completeness or accuracy of the information published on our website.

• That the material on the website is up to date.

• That the website will operate without fault;

• We do not guarantee that the website or any service on the website will remain available.